Terms & Conditions

Child Policy:

  • Infants up to 3 years and under 15kgs are Free of Charge (FOC) and are required to sit on an adults knee.
  • Child age is 4 - 14 years or an infant weighing over 15kgs. 

Minimum Numbers:

  • All flight and coach options require a minimum of 2 adults, while Fly/Cruise/Heli and Fly/Cruise/Heli/Jet boat combo require a minimum of 4 adults. Bookings will be accepted for numbers less than the required minimum number on the basis that bookings will be coordinated to achieve minimum numbers.

Cancellation and Refund Policy

  • Any booking that is cancelled or amended within 24 hours of departure will be charged in full.
  • Bookings that are cancelled or amended outside of 24 hours prior to departure can be done so at no charge.
  • Clients wanting to make changes are required to contact the Milford Sound Scenic Flights reservations by 6 pm the day prior to departure.

Dart River Combos Important Information:

  • Minimum Child height of 1 metre applies.
  • Unfortunately, we are unable to guide pregnant women on our Jet Boats.

Additional Information:

  • All prices are subject to change. Valid 1 October 2018 – 30 September 2019
  • All flights and tours operate subject to weather conditions and minimum numbers
  • Flight paths may vary due to weather and are at the pilot’s discretion
  • Milford Sound Scenic Flights reserves the right to alter prices, departure times, and flight routes or arrange alternative aircraft services.

Win Your Flight Back - Terms & Conditions:

  • All entry photos must be of Milford Sound, the road to Milford or the flight to Milford.
  • Entries must be made between the 1st and 30th/31st of the month to be valid for that month's entries.
  • Images are not to include branding of other companies.
  • All images must be produced by the entrant - no bought images will be accepted.
  • Entrants must have flown with Milford Sound Scenic Flights during the corresponding month for their entry to be deemed valid.
  • Entrants are allowed unlimited entries.
  • This offer is not valid in conjunction with any other offer.
  • The winner will be contacted within the first 10 working days of the following month.
  • The prize is not exchangeable for any other Totally Tourism product.
  • All entrants and winners agree to provide Milford Sound Scenic Flights with an unlimited, perpetual, royalty-free and non-exclusive right to reproduce, distribute, display and create derivative works of the pictures (along with a name credit) in connection with the competition and promotion of Milford Sound Scenic Flights.
  • All entries must use the hashtag #worldsbestscenicflight and @milfordsoundscenicflights to be considered a valid entry.
  • To be a valid entry you must have booked with Milford Sound Scenic Flights.